Loan payment
The amount being paid toward the loan.
Pricing & participation
$0 software cost for participating lenders.
Use Roboloan’s servicing workspace without a subscription or per-seat license fee when you meet the participation requirements and keep Roboloan Payments enabled for eligible borrower payments.
The participating-lender program
One clear software-cost model.
Roboloan earns revenue through its integrated online payment service. An Online Payment Service Fee may apply to eligible borrower payments and is shown before payment authorization. Processing costs and applicable program terms affect the payment arrangement.
Roboloan is in active development. Ask us which features and payment options are available for your organization.
- Software subscription
- $0 for participating lenders.
- Per-seat software license fee
- None under the participating-lender program.
- Borrower portal and audit history
- Confirm current availability and scope for your organization.
- Online payment fees
- Depend on the approved payment setup; applicable fees are disclosed before authorization.
- Onboarding and migration
- Discuss scope, supported records, and any applicable terms before starting.
- Capacity and service limits
- Confirm the supported portfolio, usage, and service conditions for your organization.
Payment fees
Know the total before authorizing.
Payment methods and fees depend on your organization’s approved setup. Contact us for the fee schedule and participation terms that apply to your lending operation.
Online Payment Service Fee
Any separate applicable service fee. It does not reduce the loan balance.
Total payment
The combined amount the borrower authorizes.
Participation
What participation involves.
Keep Roboloan Payments enabled for eligible borrower payments and complete the onboarding required for your approved payment setup. Contact us to review eligibility, available methods, and the service agreement before getting started.
Common pricing questions
Is there a software subscription?
Participating lenders do not pay a software subscription or per-seat license fee under the program described here.
Does no per-seat fee mean unlimited use?
No per-seat licensing describes the software pricing model. Confirm any capacity, usage, or service conditions that apply to your organization.
Can borrowers pay another way?
Your lender or servicer can explain the alternative payment methods permitted for your loan.
What if we stop using Roboloan?
Contact our team to review the service agreement, transition options, available export formats, and record-retention arrangements before making changes.
Are onboarding and migration free?
Ask our team to confirm the scope and any applicable terms for your setup; do not assume that every service is included.
Where can we see the exact payment fees?
Request the approved fee schedule for your organization from sales@roboloan.io. Borrowers see any applicable Online Payment Service Fee before authorizing an eligible online payment.
Already a Roboloan customer? Email billing@roboloan.io about invoices and billing, or payments@roboloan.io about payment setup and settlement.
Next step
Get a clear picture of your setup.
Tell us about your portfolio. We will explain current product availability, payment onboarding, and applicable pricing before you decide whether Roboloan fits.