Loan Management
Maintain the core financial and servicing details that define each loan.
Roboloan Features
$0 Software Cost for Participating LendersEverything You Need to Manage the Servicing Lifecycle.
From loan setup through final payoff, Roboloan helps keep borrower information, financial activity, servicing records, and portfolio data connected.
The goal is not simply to store loan data. It is to give servicing teams a clearer operating system for the work that happens after funding.
Core Capabilities
A Clearer Way to Run Ongoing Servicing.
Keep the records, transactions, workflows, and servicing context your team depends on connected throughout the life of the loan.
Borrower Management
Keep borrower records connected to the loans and servicing activity they relate to.
Payment Management
Record payments and preserve a clear transaction and allocation history.
Loan Servicing
Manage ongoing portfolio work through servicing views, status, queues, and account activity.
Payoffs
Keep payoff calculations, quotes, and related records connected to the loan.
Bankruptcy Servicing
Organize bankruptcy-related servicing information while preserving the underlying loan context.
Compliance & Audit History
Maintain visibility into important actions, permissions, and changes performed in the system.
Reporting
Turn servicing data into portfolio views that help teams understand balances, maturities, delinquencies, and activity.
Borrower Portal
Give borrowers a dedicated place to access relevant loan, payment, and document information.
Loan & Borrower Records
Build the Servicing Record Around the Loan.
The loan should be the center of the servicing history. Roboloan keeps the borrower relationship, financial terms, schedules, transactions, and supporting records connected to that account.
LOAN MANAGEMENT
Keep Every Loan Organized.
Maintain the key information your team needs to understand and service the account throughout its life.
- Original principal and current balance.
- Interest rate, term, maturity, and status.
- Payment schedules, fees, and transaction history.
- Servicing notes and supporting records connected to the loan.
BORROWER MANAGEMENT
Know Who Is Connected to Every Loan.
Keep borrower information tied to the account instead of separating relationship context from servicing activity.
- Maintain borrower profiles.
- Connect borrowers to related loans.
- Keep contact and account context accessible to servicing teams.
- Support a consistent borrower record across the servicing lifecycle.
Payment Management
Keep Every Payment Connected to the Loan It Changes.
Payment servicing is more useful when the transaction, allocation, and resulting loan history remain part of one connected record.
Every borrower payment processed through Roboloan is tracked here and connected to the loan's servicing record. Roboloan provides the servicing platform to lenders at $0 software cost and generates revenue through its integrated online payment service when borrowers make eligible payments through the platform.When applicable, an Online Payment Service Fee may be displayed to the borrower before payment authorization.
Record the paymentCapture payment activity against the correct loan.
Track allocationMaintain how amounts are applied to principal, interest, fees, and other applicable categories.
Preserve historyKeep prior transactions accessible as part of the servicing record.
Support reconciliationGive servicing teams a clearer trail of what was recorded and when.
Ongoing Servicing
Give Your Team a Workspace for the Work That Happens Every Day.
Servicing is not a single transaction. It is a continuous process of monitoring balances, schedules, borrower activity, account status, and exceptions across the portfolio.
Portfolio Visibility
See active loans, balances, scheduled activity, recent payments, maturities, and accounts that may require attention.
Servicing Queues
Organize ongoing account work so the team can focus on the loans and servicing items that need action.
Collections Context
Keep servicing notes, loan status, payment history, and borrower information connected when follow-up is required.
Account Activity
Maintain a clearer record of important servicing events instead of relying on disconnected notes or email threads.
Complex Servicing Events
Keep Special Situations Connected to the Underlying Loan.
Some accounts require more than routine payment tracking. Roboloan is designed to keep those workflows tied to the same servicing history.
PAYOFFS
Manage the Final Stage of the Loan.
Create payoff information and keep the quote, supporting documentation, and final servicing activity connected to the loan record.
BANKRUPTCY SERVICING
Organize Bankruptcy-Related Information.
Maintain bankruptcy servicing records in a dedicated workflow while preserving the borrower, loan, payment, and account context.
ACCOUNT HISTORY
Preserve the Servicing Story.
Keep important account activity and supporting records accessible even as the servicing status changes over time.
Compliance & Accountability
Know What Changed, When It Changed, and Who Took Action.
Financial servicing software should make important activity easier to review. Roboloan helps maintain accountability through permissions and audit-oriented records.
Full audit history is included in the lender servicing platform at $0 software cost. Every tracked change and servicing action is recorded without requiring a separate lender software add-on.
Audit historyReview important system actions and changes.
User accountabilityAssociate activity with the people performing the work.
PermissionsControl access based on responsibilities within the servicing operation.
Connected recordsKeep supporting context attached to the borrower and loan it belongs to.
Reporting
Turn Servicing Activity Into Portfolio Visibility.
Your team should not need to rebuild basic portfolio views from spreadsheets every time someone asks what is happening.
Outstanding balances
Delinquencies
Upcoming maturities
Payment activity
Portfolio performance
Loans requiring attention
Borrower Portal
Give Borrowers a Dedicated Servicing Experience.
Borrower access should feel like part of the servicing platform, not a disconnected afterthought.
Relevant account information in one place.
Borrower portal access is included in the lender servicing platform at $0 software cost. Borrowers can review balances, payment history, documents, and eligible online payment options from one place.
- Loan information.
- Payment history.
- Relevant documents.
- A clearer, professional account experience.
One Connected System
Features Matter More When They Share the Same Record.
The value of Roboloan comes from keeping the servicing workflow connected instead of turning every capability into another isolated tool.
Borrower
Loan
Schedule
Payment
Servicing
Reporting
Payoff
Your Servicing Operation
See How Roboloan Fits Your Servicing Operation.
See how Roboloan can bring borrowers, loans, payments, servicing workflows, reporting, and borrower access into one connected platform.
$0 software cost for participating lenders. Roboloan generates revenue through its integrated online payment service when borrowers make eligible payments through the platform.