Features
The tools behind a well-managed loan.
Explore how Roboloan brings loan records, payment activity, servicing history, and borrower access into one workspace.
- Current144$17,177,800
- 1–30 days2$612,000
- 31–60 days1$388,500
- 90+ days1$284,000
Capability summary
One workspace for the life of the loan.
- Loan and borrower records
- Keep terms, schedules, balances, notes, and supporting records together.
- Payments and allocation
- Review payment activity and how recorded amounts are applied.
- Daily servicing
- Keep account status, follow-up context, and servicing history accessible.
- Payoffs and special situations
- Keep payoff information and relevant account records tied to the loan.
- Reports
- Review balances, activity, delinquencies, and upcoming maturities.
- Borrower portal
- Give borrowers access to relevant loan information and eligible payment options.
- Access and audit
- Support authorized team access and review important recorded actions.
- Availability
- See which capabilities are available for your organization today.
Loans and borrowers
Start with a complete loan record.
Keep the borrower, loan terms, schedule, and account history together so your team can find the details behind a balance.
Payments
Understand every payment.
Review recorded transactions, their status, and how amounts are applied to the loan.
- Record payment activity against the correct account.
- Review allocations to principal, interest, and applicable fees.
- Keep transaction history accessible for follow-up and reconciliation.
Payment options that fit the approved setup.
Eligible online payment methods depend on your organization’s onboarding and payment arrangement. Borrowers can review the available method, loan-payment amount, applicable Online Payment Service Fee, and total before authorizing.
The service fee is separate from the amount paid toward the loan.
Understand payment feesServicing
Keep daily account work in context.
Review balances, upcoming obligations, notes, and account activity without rebuilding the history from separate files.
- Identify loans that need attention.
- Keep follow-up notes attached to the account.
- Review important servicing changes and actions.
Special servicing situations
Keep complex account history together.
Some loans require more than routine payment tracking. Roboloan’s servicing approach keeps supporting information connected to the underlying account, including payoff activity and bankruptcy-related records where available.
Ask our team to demonstrate the workflows that apply to your portfolio.
Request a demoPayoffs
Bring the loan to a documented close.
Prepare payoff information and keep the quote, supporting records, and final servicing activity connected.
- Review principal, accrued interest, and applicable charges.
- Keep the good-through date visible.
- Preserve account history after closeout.
Reports
Understand what is happening across the portfolio.
Review balances, payment activity, delinquencies, and upcoming maturities without losing the detail behind individual accounts.
- Review portfolio balances and recent payment activity.
- Identify upcoming maturities and accounts needing attention.
- Open the underlying loan record to understand the context.
Borrower portal
Give borrowers a clear account experience.
Provide a dedicated place to review relevant loan information, payment history, documents, and eligible online payment options.
- Keep account information accessible through the borrower portal.
- Show the payment information available for the loan.
- Connect the borrower experience to the servicing record.
Access and audit
Know who can access the account and what changed.
Use role- and permission-based access to support team responsibilities. Review important servicing actions and changes in the account’s audit history.
- Keep organization access tied to authorized users.
- Review recorded actions, dates, and responsible users.
- Keep the supporting loan and borrower context accessible.
- Payment posted and allocatedServicing Manager · Oct 1, 10:42 AM
- Borrower mailing address updatedServicing Specialist · Sep 24, 3:18 PM
- Late fee assessedSystem · Aug 12, 12:00 AM
- User role changed to Loan OfficerOrganization Admin · Aug 2, 9:05 AM
Moving an existing portfolio
Bring your current servicing process into the conversation.
Tell us where your borrower records, loan terms, balances, schedules, and transaction history are stored. We will review the migration options available for your organization and discuss the information needed to prepare the transition.
Availability
See what is available for your organization.
Roboloan is in active development. Some capabilities are available today; others are still being built. Payment options depend on your approved setup.
